VISITS Service Desk

Australia wide support

T 1300 300 979
F 03 9015 2551
E enquiries@visits.com.au

Support requests

T 1300 300 979
E support@visits.com.au

Sales enquiries

T 1300 300 979
E sales@visits.com.au

Media enquiries

Adam Feldman
VISITS Managing Director
T 1300 300 979
E media@visits.com.au

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VISITS Support

Log a support request

For your convenience, we offer a number of ways of requesting IT support. You can:

  • Log your request (and follow up on existing requests) via the Customer Portal (preferred), or
  • Complete the form below, or
  • Email your request to support@visits.com.au, or
  • Call the Service Desk on 1300 300 979, Option 1.

Please note that our Service Desk monitors online and email support requests during business hours only. If you require urgent support outside of normal business hours, please call the Service Desk on 1300 300 979 and press 1 for support.

Support request form

You can request support by completing the form below with your details and a description of the request. Our Service Desk will then manage your request.

First Name*
Last Name*
Company / Business Name*
Phone Number*
Email*
VISITS Machine ID (if available)
Describe your issue
Urgency*

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