Leveraging our highly experienced professional and technical resources, flexible internal management systems and quality processes, VISITS offers an array of ICT infrastructure services to Mid-Market organisations.
- A complete outsourced solution or specific services to compliment existing internal IT teams.
- Level 1, 2 and 3 Service Desk and Onsite technical support.
- Auditing, Strategic Consulting, Risk and Disaster Planning. Project Management.
- Managed Services including managed appliances, 24/7 system monitoring etc.
- Hardware and Software pre-sales support, procurement and installation (including major roll-outs).
- Overflow services and backup technical support when your internal IT staff are absent.
- Regular proactive maintenance of network, server, desktop and peripheral infrastructure.
- The flexibility to expand or contract outsourced services as business needs change.
- Hosted and secure access to a sophisticated Service Desk application by your internal IT staff, including the ability to escalate calls to VISITS.
- SLA's and customised support arrangements.
Please contact us to arrange an obligation free meeting to discuss your requirements in further detail.