Services & Products
VISITS technical support is always provided in a timely and professional manner, either remotely or onsite at your office. Either way, you will deal with the same core team of support staff who are familiar with you and your business and you will have a single point of contact for all service enquiries.
The VISITS Service Desk is staffed by professional and highly skilled Engineers. Using our sophisticated and secure remote access technology, our Service Desk Engineers can troubleshoot an issue and resolve problems in a matter of minutes.
A 'break-fix' approach to service delivery is inefficient and costly. VISITS' Proactive Maintenance helps ensure your IT systems continue operating reliably and securely. Through 24/7 System Monitoring, VISITS can remotely monitor the health and performance of all of your IT systems, often identifying and preventing potential problems before they impact your business operations. Real-time and statistical trending reports are available, giving you a clear indication of the state of your IT systems and allowing you to plan for the future based on solid data.