Key Benefits

  • CFO FRIENDLY
    Per-person fixed-price services provides budget certainty.
  • VISIBILITY
    See where your IT spend is going. Make informed decisions which reduce your total cost of ownership.
  • ACCESSIBLE
    Mutli-Channel support gives your staff options. Our vAssist Customer Portal provides real-time updates, self help guides and a tailored knowledgebase.
  • ANYWHERE SUPPORT
    Remote and Onsite support is included.
  • STRATEGY
    Advice and strategy is included within Managed Services. Our focus is on delivering maximum benefit from technology, not just managing the technology itself. 

Managed Services

When Managing Technology is not YOUR Business

You invest in technology to enable your staff and protect your business. But managing the complexity of technology is not your core business.

VISITS is your IT Partner. We can manage your entire technology platform or supplement your internal IT team. We're flexible and dynamic, adapting to your ever changing business and technology needs.

We're focussed on customer experience, cost reduction and a highly proactive approach towards technology management.

Our Service Desk is the single point of contact for your staff.

More than just a team of technicians, the Service Desk strives to deliver an outstanding customer experience by supporting both your IT systems and your staff so that they feel confident using your technology.

vServiceOPERATIONS

Our System Operations team manages all of the behind-the-scenes systems.

More than just a team of technicians, System Operations is an entire structure of people, systems and process who are constantly monitoring, maintaining, optimising and administering your technology investment.

 

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